Effective Date: 27-3-2025
FRS SPICES is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you place an order.
- Transaction Information: Details of purchases made through our website.
- Technical Information: IP address, browser type, and other device-related details for analytics and security purposes.
- Communication Data: Emails, messages, and feedback sent to our customer support.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, inquiries, and customer support.
- To improve our products, services, and website experience.
- To send promotional emails or offers (only if you have opted in).
- To comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transaction is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Shipping and courier services to ensure the delivery of your order.
- Payment gateways and financial institutions to process transactions securely.
- Legal authorities if required by law or to protect our business and customers.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to disable cookies, but this may affect website functionality.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your personal data.
- Opt-out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. FRS SPICES is not responsible for the privacy practices of these external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
For any privacy-related concerns or questions, please contact us at:
Email: frsspices@gmail.com
Phone/WhatsApp: +91 9677920808
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.